Gehan Dhameeth outside of Stratton 08/22/2023

Gehan S. Dhameeth

Associate Professor of Business and Department Chair for Business and Data Analytics

315.364.3239
Zabriskie 201A

Accomplishments

Gehan Dhameeth authored a scholarly article titled “Assessing Online Customer Satisfaction through Customer Reviews: Employing Topic Modeling via Latent Dirichlet Allocation (LDA) Algorithm” in the Journal of Marketing and Supply Chain Management, a reputable double-blind, peer-reviewed journal. The publication’s ISSN is 2754-6683, and it is available with the DOI: doi.org/10.47363/JMSCM/2024(3)120.

Dr. Gehan Dhameeth, Associate Professor of Business, shared his expertise in the Application of Artificial Intelligence in Sales and Marketing with MBA and Ph.D. students at the University of the Cumberlands in Texas on November 3-4, 2023.

Dr. Gehan Dhameeth, Associate Professor of Business, presented an “Online Customer Satisfaction: A Critical Evaluation of Grounded Theories” paper at the International Conference on Interdisciplinary Research in Social Sciences on February 20-21, 2023, in Dubai (UAE).

Dr. Gehan Dhameeth, Associate Professor of Business, presented a paper on “Customer Satisfaction Measurement Modeling Based on Online Customer Reviews using Latent Dirichlet Allocation Method- A Literature Review” at the Business and Economics Conference held at the Farmingdale State College on September 29, 2022.

Dr. Gehan Dhameeth, Associate Professor of Business, co-authored and published the following research paper – Barbutiu, S.M., De Silva, T., Dhameeth, S.G., & Wakunuma, K. (2021) “Empowerment Through Women Entrepreneurship: A Case from the Beauty Salon Sector in Sri Lanka” – Journal of Women’s Entrepreneurship and Education, (2021, No. 1-2, 121-146). DOI: 10.28934/jwee21.12.pp121-146 JEL: M13

Dr. Gehan Dhameeth, Associate Professor of Business, attended the Global Conference on Service and Retail Management via Zoom and presented a paper on “Measuring Mediating Effects of Intrapreneurship Mindset and Skills on Organizational Performance and Growth: An Empirical Investigation on Indigenous Organizations in Sri Lanka”- June 10-14, 2021.

Gehan Dhameeth

Gehan Dhameeth, associate professor of business, co-authored and published the following three research papers:

Dhameeth, G.S., Diasz, L., & Pieries, W.N.J. (2021) “Measuring Mediating Effects of Intrapreneurship Mindset and Skills on Organizational Performance and Growth: An Empirical Investigation on Indigenous Organizations in Sri Lanka” – Journal of Research in Economics and Management, 6(1), pp.140-153. ISSN 2470-4407 (Print) ISSN 2470-4393 (Online). DOI:10.22158/rem.v6n1p140
Dhameeth, G.S., & Diasz, L. (2021) “U.S. Real GDP Growth and Impact of Covid-19” – Journal of Research in Economics and Management, 6(2), pp.20-27. ISSN 2470-4407 (Print) ISSN 2470-4393 (Online). DOI:10.22158/rem.v6n2p20 – URL: http://dx.doi.org/10.22158/rem.v6n1p20
Dhameeth, G.S., & Diasz, L. (2021) “The Role of Managerial Accountants and the Implementation and Monitoring of the Balanced Scorecard Metrics: A Literature Review” – Journal of Research in Economics and Management, 6(2), pp.28-40. ISSN 2470-4407 (Print) ISSN 2470-4393 (Online). DOI:10.22158/rem.v6n2p28 – URL: http://dx.doi.org/10.22158/rem.v6n1p28

Gehan Dhameeth, associate professor of business, was invited by the faculty of management and commerce at the University of Kelaniya (Sri Lanka) to give a Zoom guest lecture on “Artificial Intelligence for Business” for their MBA students on Dec. 5, 2020.

  • Also, in January 2021 Professor Dhameeth co-authored a paper with D. M. R. Dissanayake, Deborah Gagnon and C. Shannon on “Modeling Moderating Effects of Customer Lifetime Value and Referral Value on Customer Service of Frontline Employees for Customer and Organizational Satisfaction: A Comparative Analysis,” which was published in Journal of Marketing Management [8(2), pp. 56-68. DOI: 10.15640/jmm.v8n2a6].

Gehan Dhameeth, associate professor of business, was invited by the faculty of management and commerce at the University of Kelaniya (Sri Lanka) to do a Zoom guest lecture, “Information Strategy for Sustainable Competitive Advantage,” for their MBA students on Nov. 28, 2020.

Gehan Dhameeth, associate professor of business, participated in the ACBSP 2020 Region 1 Fall Conference, held Oct. 29–30, 2020.