Resources for the Campus Community

Student Mental Health Resources

Our goal is to address the mental health needs and personal concerns of students that may interfere with their academic progress, social development, and emotional wellbeing. To accomplish this, Wells College provides a variety of options that we invite you to learn more about.

How Do I Get Started with Counseling?

Our services begin with either an in-person or virtual intake appointment with a counselor at the Community Medical Center to assess the nature and urgency of your concerns so that the appropriate next step is provided to assist you. Please call (315) 364-3388 to schedule your screening appointment. Please inform the receptionist you are a Wells student.

The intake appointment begins with the counselor gathering information about you, including your current location, so they can best determine next steps. This appointment will be paid in full by Wells College and there will be no cost to the student. The counselor will work to assess your situation and needs, review what insurance you have on file, and determine the next steps in a course of treatment.

What are my options after the intake appointment?

At the conclusion of this intake appointment, you and the counselor would determine which one of our four service agencies could be engaged. Both you and the counselor would make these determinations informed by the recommended course of treatment and understanding of financial/insurance expectations of all options.

  • Community Medical Center

You can continue your work with the counselor at the Community Medical Center. You would receive up to 6 visits per semester with the counselor. These could be either in-person or virtual. Your insurance will be billed, and the remaining cost would be billed to Wells College.

  • Mindwell Services

Mindwell offers 2 days of on-site provider per week for in-person, 40 minute appointments. Group sessions may be offered during the semester as well. You would provide insurance information to Mindwell to cover overage services. Availability of appointments may be limited.

  • Cayuga Counseling Services

Upon referral from the Community Medical Center counselor, you can meet with counselors from Cayuga Counseling Services based out of Auburn, NY. There is a fee for service with a sliding scale option. No one is turned away for assistance though. They provide both in-person and virtual appointment and can assist with emergency needs as well as regular appointments. Counseling is available over breaks and across states. There is no maximum number of visits.

Transportation to in-person appointments is available by contacting transportation@wells.edu.

  • Cayuga County Mental Health

Upon referral from the Community Medical Center counselor, you can meet with counselors from Cayuga County Mental Health based out of Auburn, NY. NY. There is a fee for service with a sliding scale option. No one is turned away for assistance though. They provide both in-person and virtual appointment and can assist with emergency needs as well as regular appointments. Counseling is available over breaks and across states. There is no maximum number of visits.

Transportation to in-person appointments is available by contacting transportation@wells.edu.

Health insurance is required for all students. What do I do if I don’t have health insurance?

Wells requires that all students on campus carry health insurance. If you do not currently have insurance, you may contact the New York State of Health to determine your qualification for coverage while attending Wells. To contact the NYS of Health office, you may call 855-355-5777 or go to https://nystateofhealth.ny.gov/individual

For questions about our resources, contact:

Ryan Steinberg
Associate Dean of Students/Interim Title IX Coordinator
Phone: 315.364.3426
Email: rsteinberg@wells.edu

Contact Information

Community Medical Center
(315) 364-3388
18 Wells Rd., Aurora, NY 13026 Mindwell
Offices located in the Community Medical Center Cayuga Counseling Services
(315) 253-9795
17 East Genesee St., Auburn, NY 13021 Cayuga County Mental Health
(315) 253-0341
146 North St., Auburn, NY 13021

Hotlines

National Suicide Prevention Lifeline: 988 or 1-800-273-TALK(8255)

SAVAR (Sexual Assault Victim Advocate Resource) of Cayuga Counseling: 315.252.2112 (hotline operates 24/7)

Cayuga Counseling Mental Health Hotline: 315.251.0800 (hotline operates 24/7). Monday-Friday from 9:00 a.m. – 5:00 p.m. you can also call 315.253.0341.

National Talk/Crisis Line: 800.273.8255

Trevor Lifeline (LGBTQIA+): 866.488.7386 or text “START” to 678-678

Crisis Text Lines:

  • Text HELLO to 741741 to connect with a trained crisis counselor
  • Text STEVE to 741741 to connect with a trained BIPOC counselor
  • Text START to 678678 to connect with a confidential counselor (LGBTQIA+) counselor

National Suicide Prevention Lifeline chatline: suicidepreventionlifeline.org/chat