To
the left are links to services that Wells Network Services provides for
the campus. Here is a quick list of answers to the top questions that are
asked when people come to our office.
Question:
How
do I connect my computer on campus to the Wells network?
Answer:
Our Internet service is provided by Apogee. If you need to
set up a new computer for the Wells network, or if your settings were lost
for some other reason, we have a guide to help you get connected.
Click HERE to see the guide. In
dorm rooms, each student has an ethernet port and
WiFi coverage and Apogee staff can assist with configuration problems.
Most academic buildings also have hotspot areas.. A listing of hotspot
areas can be seen HERE.
Question:
How
do you recommend dealing with spyware?
Answer:
Spyware ("stealthware," "malware") is a problem since it can install itself
just by browsing to some web sites. Our internet service provider APOGEE
has dedicated staff that can assist with such issues either by phone or
in person by a scheduled visit.
One of the best ways to
address the problem is by prevention. Click HERE
to see a general virus and spyware prevention guide.
Question:
How
can I use the email system?
Answer:
Click HERE to see the email guide.
Question:
Do
you provide web site space?
Answer:
We provide web sites for each area of the college on www.wells.edu
(this site) and also provide self maintained web space on aurora.wells.edu
for faculty, staff and official student organizations. Individual
students can get webspace as part of their course work if sponsored by
a faculty member.
Question:
What
is your policy on "Fixing" broken computers?
Answer:
All Wells computers and software in computer labs or issued to staff and
faculty are maintained by Wells Computer Services. Students are responsible
for maintenance of their own machines. Students must take their equipment
to outside professionals for service. We may offer configuration advice
to a student if solicited, but it is only at our discretion and at the
student's risk. .
Last updated 07/07/2010
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